Facilitation means ‘to make easier’.  In other words the facilitator’s real job is to make it easier for a group to accomplish its goals and objectives. Skilled facilitation helps facilitators and teams to recognise and effectively deal with problems, generate ideas, create project deliverables, improve processes or simply, to be more productive in less time with better results.  This course teaches participants ‘best in class’ skills to enable effective group performance.  Participants are engaged and learn through dialogue, feedback, videotaping and group activities.

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How do we establish enough influence over key stakeholders to get our work done when we have no ‘real’ authority over them? We know what needs to be done and we know how to do it, yet we cannot get our boss, our colleagues, and yes, even the people who report to us, to do ‘the right thing.’ Some days it feels like we are just banging our head against the wall. The result…a whopping headache!